NSW Security of Payment · Responding to a claim

Served with a payment claim? A payment schedule is generally due in 10 business days.

If you have been served under the Security of Payment Act and do not respond in time, you may become liable to pay the full claimed amount and lose the right to dispute it. The priority is to serve a compliant payment schedule within the time limit.

Principals, head contractors & developers Payment schedules & adjudication responses Expert construction lawyers

Request a review of your position

Send us the payment claim. A Kreisson construction lawyer will review your position and the deadline, and call you back.

By submitting you agree to be contacted by Kreisson Legal about your enquiry. Submitting this form does not create a lawyer–client relationship. This is not legal advice. See disclaimer below.

A payment schedule must generally be served within 10 business days of being served with the claim. If it is not, you may become liable for the full claimed amount and unable to dispute it at adjudication.
The process — from your side

What happens when you are served

Under the Building and Construction Industry Security of Payment Act 1999 (NSW) the process is fast and each step carries a strict deadline. The most significant consequences follow from missing the first one.

01

You are served a payment claim

A claimant serves a payment claim. The period to respond runs from the day it is received.

02

You serve a payment schedule

Within 10 business days you serve a payment schedule stating what you will pay and the reasons for any shortfall. This fixes your position for any later adjudication.

03

Pay, or the claim may be adjudicated

Pay the scheduled amount by the due date, or the claimant may apply for adjudication. If it does, you respond — but only on the reasons already stated in your schedule.

04

Adjudicator determines the amount

An adjudicator determines the amount payable. It must be paid within 5 business days, or enforcement and suspension of work may follow.

Your deadlines

The time limits that apply to a respondent

For a respondent, missing a deadline generally means becoming liable to pay. These are the headline NSW timeframes.

10 business days
Critical deadline

Serve your payment schedule

The most important deadline. Within 10 business days of being served (or sooner if the contract requires). If it is missed, you may become liable for the full claimed amount.

s 14(4) · SOP Act (NSW)
15–20 business days
Payment due

Pay the scheduled amount

Payment is due 15 business days after the claim where you are the head contractor, or 20 where the claimant is your subcontractor, unless the contract sets an earlier date. For exempt residential construction contracts, it is 10 business days after the claim (s 11(1C)).

s 11 · SOP Act (NSW)
5 business days
Critical deadline

Lodge your adjudication response

If the claim goes to adjudication, the response is due 5 business days after receiving the application, or 2 business days after notice of the adjudicator's acceptance — whichever is later.

s 20(1) · SOP Act (NSW)
No schedule · no response
Precondition

A response requires a schedule

An adjudication response can only be lodged if a payment schedule was served. Without one, there is no right to lodge a response.

s 20(2A) · SOP Act (NSW)
Reasons · fixed
No new grounds

New reasons cannot be added

An adjudication response cannot include any reason for withholding payment that was not stated in the payment schedule. The schedule must be complete from the outset.

s 20(2B) · SOP Act (NSW)
5 business days
Critical deadline

Pay the adjudicated amount

An adjudicated amount must be paid within 5 business days of the determination (or the due date, whichever is later), or the claimant may enforce it and suspend work.

s 23 · SOP Act (NSW)

These timeframes are a general guide only. Some can be varied by your contract, and the exact deadline in your matter depends on the facts. Missing a deadline generally means becoming liable to pay — confirm your position before acting.

The precise position — for those who want the detail

Payment schedule. A payment schedule must be served within 10 business days of being served (or sooner if the contract requires). It must identify the payment claim, state the amount proposed to be paid, and — if that is less than claimed — the reasons, including any reasons for withholding. s 14

Failing to schedule. If that window is missed, the respondent becomes liable to pay the full claimed amount on the due date, and cannot lodge an adjudication response. ss 14(4), 20(2A)

Due date for payment. Payment is due 15 business days after the claim where the respondent is the head contractor, or 20 business days where the claimant is a subcontractor, unless the contract sets an earlier date. For exempt residential construction contracts it is 10 business days after the claim. s 11

Second-chance notice. If the schedule was missed, a claimant's s 17(2) notice provides a final 5 business days to provide one. s 17(2)

Adjudication response. Where a schedule was served, the response is due 5 business days after receiving the application, or 2 business days after notice of the adjudicator's acceptance, whichever is later — and it cannot raise any reason for withholding that was not in the payment schedule. ss 20(1), 20(2B)

Paying a determination. An adjudicated amount must be paid within 5 business days of the determination, or the due date, whichever is later — or the claimant may obtain an adjudication certificate, enforce it as a judgment, and suspend work. ss 23, 25, 27

Validity is worth checking. A claim may fail if it was not served in time, does not concern construction work under the Act, or the contract is excluded — for example an owner-occupier residential contract entered into before 1 March 2021. Owner-occupier contracts entered into on or after that date are covered by the Act. ss 5–7, 13

General information about the Building and Construction Industry Security of Payment Act 1999 (NSW), not legal advice. Timeframes can be affected by your contract — confirm your position before acting.

Acting for respondents

What we do for respondents

Kreisson's construction lawyers act on Security of Payment matters from both sides. For a respondent, the work is to fix the position correctly and within time.

Meet the payment-schedule deadline

We act promptly to prepare and serve a compliant payment schedule within the 10-business-day period.

A complete payment schedule

We set out the amount proposed and every reason for withholding, because reasons not included cannot be raised later at adjudication.

Adjudication response

If the matter proceeds, we prepare and lodge the adjudication response within the applicable time limit.

Validity of the claim

We review whether the payment claim is valid — served in time, for construction work under the Act, and not under an excluded contract.

Set-offs and back-charges

We identify amounts that may be legitimately withheld — defects, incomplete work, delay and liquidated damages.

Paying a determination

We advise on payment of any adjudicated amount and on the consequences of non-payment — certificates, enforcement and suspension.

If you are chasing payment rather than responding to a claim, different rights and time limits apply — see our claimant page.

Common questions

Responding to a payment claim — FAQ

The priority is to serve a valid payment schedule within 10 business days, stating what you will pay and the reasons for any shortfall. Provide the claim to us so the exact deadline can be confirmed and a compliant schedule prepared in time.

This has significant consequences. If a payment schedule is not served in time, you generally become liable to pay the whole claimed amount and lose the right to lodge an adjudication response. If a claimant serves a s 17(2) notice, a final 5-business-day window to provide a schedule may apply, and you should provide one within that period.

Yes, but every reason must be set out in the payment schedule — defects, incomplete work, delay, back-charges and set-offs. An adjudication response cannot introduce reasons that were not in the schedule, so the schedule must be complete from the outset.

Not always. A claim may fail on validity — for example if it was not served in time, does not relate to construction work under the Act, or the contract is excluded (for example, an owner-occupier residential contract entered into before 1 March 2021; owner-occupier contracts entered into on or after that date are covered). These jurisdictional points are worth checking first.

An independent adjudicator determines the amount payable, generally within about 10 business days of the response. If a determination is made, the adjudicated amount must be paid within 5 business days. A complete, timely schedule and response are the main protections.

Then you are a claimant. See our claimant page for the recovery pathway and the applicable time limits.

Expert construction lawyers

Backed by Kreisson's construction lawyers

For over 20 years, Kreisson has acted exclusively in Australian commercial construction law — on both sides of Security of Payment disputes, including advising respondents on payment schedules, adjudication responses and enforcement.

Kreisson Legal · Expert construction lawyers

Respond within the time limit.

A payment schedule must generally be served within 10 business days. Send us the claim to have your position reviewed.

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Disclaimer: The information on this page is general information about the Building and Construction Industry Security of Payment Act 1999 (NSW) and is not legal advice. Statutory timeframes and rights summarised here are a guide only, can be affected by your contract and the facts of your matter, and should not be relied on without advice. Using this page or submitting an enquiry does not create a lawyer–client relationship. Liability limited by a scheme approved under Professional Standards Legislation. © Kreisson Legal. All rights reserved.