This policy only affects information about individuals. It does not apply to the collection, storage, use or disclosure of any information about a corporation.
Collection and use of personal Information
Kreisson only collects, holds and uses personal information for the purposes for which it was collected and provided to us, related purposes or as permitted or required by law. The types of personal information that Kreisson collects will depend on the nature of your dealings with us.
Such purposes may include but is not limited to:
If you receive marketing materials relating to our services by email or post, you may withdraw your consent for us to send these to you at any time, by using the “unsubscribe” option included in the email or other material. Alternatively, you can let us know your preferences by sending an email to firstname.lastname@example.org.
Anonymity and pseudonymity
Kreisson will allow individuals (not companies) the option of not identifying themselves or of using a pseudonym but some exceptions apply.
What personal information does Kreisson collect?
Kreisson will generally collect personal information directly from you, from our client and/or their authorised representatives. In certain circumstances we may be required or permitted by law to collect certain personal information about you.
This personal information may include:
How does Kreisson collect solicited personal information?
Kreisson may collect your personal information in various ways, including via telephone, our website, email or hardcopy and/or online forms. In most situations we collect your personal information directly from you.
However, we may also collect information from third parties, such as:
How does Kreisson deal with unsolicited personal information?
If we receive personal information about you, without requesting it, then we will destroy or de-identify that information as soon as may be practicable. We can’t do so if a law or a legal order prevents us. We won’t do so if destruction or re-identification is unreasonably difficult (for example, where it has been mixed with personal information that you have provided to us and it is impracticable to separate it). In those cases, we will
Notification of the collection of personal information
If we collect personal information from someone other than the individual concerned, we will notify the individual about the collection and the circumstances in which it was collected.
If we collect personal information under a law or an order of a court or tribunal order, we will notify the individual that the collection is authorised in that way.
In every case, we will notify you:
Will your personal information be disclosed to anyone else?
Kreisson does not sell, rent or trade personal information about you to or with third parties. Your personal information however may be confidentially disclosed to other entities in the circumstances described below:
Kreisson will take reasonable steps to ensure that when these third parties handle personal information about you, that they are only authorised to use the personal information that we provide to them for the limited purposes specified in our agreement with them.
Security of personal information
Kreisson takes reasonable steps to protect your personal information by the following measures:
Data protection measures are never completely secure and, despite the measures we have put in place, we cannot guarantee the security of your personal information. You must take care to protect your personal information (for example, by protecting any usernames and passwords). You should notify us as soon as possible if you become aware of any security breaches.
When you use our online services, a data file called a “cookie” is stored on your computer or mobile device by our server.
For statistical purposes, we collect information about how many people visit our site and how people use our website. We use web logs and cookies to do this. This enables us to keep our site relevant and useful. However, generally this information will not identify you. We do not link this information back to your identity or other information that you have provided to us. We do not store any information that identifies you inside cookies.
Access to other websites
Our website may contain links to other websites, for your convenience and information. When you access another website other than www.kreisson.com.au, Kreisson is not responsible for the privacy practices of that site.
Kreisson will only use or disclose personal information for direct marketing purposes if certain conditions are met.
Accessing your personal information
You can request access to your personal information, subject to a small number of legal restrictions or exemptions. Where such restrictions or exemptions exist we will advise you of those reasons at the time of your request.
Correcting your personal information
If the personal information we hold about you is inaccurate, incomplete or out of date, you can ask us to correct it.
Quality of personal information
We take reasonable steps to ensure that the personal information we hold about you is accurate, complete and up-to-date having regard to the purpose of the use or disclosure. However, we also rely on you to advise us of any changes to your personal information.
If you wish to access your personal information that we hold, please request this in writing.
Making a complaint
We will investigate the issue and determine the steps (if any) that we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing of the outcome of the investigation.
If you are not satisfied with our determination, you can contact us to discuss your concerns.
If your complaint remains unresolved, you can complain to the Australian Privacy Commissioner via www.oaic.gov.au.
201 Elizabeth Street
SYDNEY NSW 2000
Ph: (02) 8239 6500
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