Construction is a tight margin, high risk game.
You win or lose on how well you stick to the contract.
Claims Desk is a fixed-fee, on demand legal solution and system that harnesses contract discipline to transform claims made into claims paid.
Through three modules, we systematise delivery so notices are compliant, entitlements are preserved, and claims are properly substantiated.
Transforms complex contract to daily playbook complete with flowcharts, entitlement guides, risk checks and notice templates.
Ad-hoc support through live notice reviews, EOT and Variation claim audits and issue specific advices to keep rights preserved during delivery.
We build credible, quantified, SOPA ready claims.
Enquire now to find out more about Claims Desk
In 30 minutes we will show how the CAP, Capability Improvement and Claims Preparation can help you protect your hard earned dollars.
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During delivery the site grows busy, decisions are flying and paperwork lags.
A notice goes out late.
A variation claim is not properly substantiated.
Service rules in the contract get missed.
The PM and CA are stretched and commercial risk creeps in.
You do not need drama.
You need a system that protects your entitlements and gets you paid.
Where projects bleed money
Time bars are missed.
Notices are served the wrong way.
Claims are not properly substantiated.
Documentation is thin and records incomplete.
Design changes, access shifts or third party delays go “un-noticed”.
The CA/PM is overloaded.
Lawyers are called too late.
The consequences
Lost entitlements that never convert to cash.
Payment delays that strain cash flow.
Liquidated damages when extensions of time are not secured.
Disputes that consume time and margin.
cause for construction disputes globally was poorly drafted or incomplete and unsubstantiated claims.
Of every $100 claimed under SOPA went unrecovered in Q4 FY2024-2025.
Construction insolvencies Australia-wide in FY2024-25.
If you don’t control your contract, your contract controls your cash.
our solution:
A fixed fee, on demand legal service that embeds expert
construction lawyers into your project team.
Through 3 modules, we bring contract discipline into delivery, keeping notices compliant, entitlements preserved, and claims substantiated so the money you earn is the money you recover.
The Contract Administration Playbook (‘CAP’) turns your contract into easy to follow instructions for your team.
It includes:
The CAP gives your team the tools to preserve rights, avoid missed notices, and build the records that make later claims easier and cheaper to enforce.
This is the engine room. We work alongside your delivery team, pressure test entitlement and quality assure the paperwork so you reduce leakage and protect margin during delivery.
It includes:
Capability Improvement gives you real time training, enforceable entitlements and stress tested claims that position you strongly if a dispute arises.
We consolidate the groundwork from the CAP and Capability Improvement into a properly built claim that sets out entitlement, proves causation and quantifies impact. It is written by construction lawyers who know how claims are tested.
It includes:
Claims Preparation delivers strong claims that get taken seriously and shorten the path to payment.
The CAP sets the strategy, Capability Improvement preserves and substantiates entitlements, and Claims Preparation turns them into recoverable outcomes.
Delivered on fixed fees, Claims Desk gives you cost certainty you can price into bids, and protects the margin you worked hard to win.
Recoverability by design
We score your contract using an eight factor Contract Index and assign a simple multiplier that sets fixed fees across Modules 1 to 3.
The lowest rates apply when the CAP is in place and followed, because discipline lowers the work required.
This give you cost certainty that you can plan and price around, with no hourly surprises.
Without Claims Desk, these services are costed at standard hourly rates, attracting potential blowout and bill shock.
Book a discovery call to learn how Claims Desk can protect the margin you worked hard to win.
You’re in good hands…
Kreisson is a boutique construction and engineering law firm based in Sydney, NSW.
For over 20 years, we have advised head contractors and subcontractors across every stage of the construction project lifecycle.
Our experience spans the full spectrum of the built environment, including complex residential and commercial developments as well as major infrastructure projects across transport, utilities, energy, and social infrastructure.
Whether advising on upstream contract strategy or resolving high-stakes disputes, our team acts as a trusted advisor to Tier 1 and Tier 2 contractors throughout Australia.
FAQs
No. Claims Desk is delivered by expert construction lawyers from Kreisson. We do not just prepare paperwork. We build and run the claims process, protect your position during delivery and escalate when payment is withheld.
No. We work alongside your CA or PM to strengthen process, keep notices compliant and guard your commercial position.
Traditional legal help often arrives after things go wrong. Claims Desk embeds lawyers during delivery so you get proactive input, discipline and recoverability from day one, not reactive advice.
No. Disputes are what you minimise when you use Claims Desk properly. We focus on serving notices correctly, substantiating claims and maintaining the evidence trail. If payment is still withheld and dispute does occur, we are ready to step-in and fight for you.
Head contractors and subcontractors who want control over their contracts and confidence in recoverability on building and infrastructure projects. We provide the legal systems, oversight and precision your team needs to protect every dollar earned.
Construction is hard.
Claims Desk makes getting
paid for it easier.
Most contractors try to power through paperwork late.
Precision wins.
A disciplined administration process beats a late scramble.
Get the process right early and often.
Enquire now to learn how Claims Desk can protect the margin you worked hard to win.
In 30 minutes we will show how we can help you turn claims made into claims paid.